Career Code: How Nurse Jamie Became the Queen of Injectables
In honor of Hillary Kerr and Katherine Power’s new book, The Career Code: Must-Know Rules for a Strategic, Stylish, and Self-Made Career ($17), we’re kicking off an interview series featuring 17 questions (in honor of the book’s 17 chapters) about the work lives of the most inspirational female leaders in the beauty industry.
If you were to venture into Nurse Jamie’s home base, her spa in Santa Monica, chances are high you’d run into one of your favorite glowing-skinned celebs. With over 20 years’ experience, Nurse Jamie (yes, she’s actually an RN) has solidified herself as the skincare specialist to the stars. Her specialty is, without a doubt, injectables. Any one of her clients will tell you she has a gift for delivering just what’s needed—from Botox to fillers—to lift and tighten, and not an ounce more. Her product line is filled with results-oriented anti-aging treatments and beauty devices. While the ever-popular Beauty Bear ($69) doesn’t fall into either category, it’s certainly not to be missed.
Scroll through to find out how Nurse Jamie made Botox and Beauty Bears her calling card.
“I am a bit of a mad skin scientist and an artist, sculptor, and therapist all wrapped up into one. Your skin is an outfit you wear every day, and if you don’t care for it and use it properly, you lose its luster, elasticity, and your natural youthful glow. So I use a combination of the best technology, modalities, machines, and products to help customize programs for patient skincare. First and foremost, I am focused on skin health for clients, ensuring that they have a healthy, glowing complexion. I am also part teacher and part therapist. Patients’ egos are very connected to how they feel about their skin’s condition, aging process, and overall complexion and appearance. Teaching skills to take care of the skin and helping a client to build their best skin and their confidence to love the skin they are in is the main purpose of my job. Let’s face it: When your skin looks good, you feel good about yourself. I get to use what is available to help them push back their ‘drooping point.’ My motto is that it is better to maintain than to reclaim. So I assess and educate patients of all ages and give them a framework on how to help maintain their best assets and keep their skin condition in tip-top shape for as long as possible.”
“People would be surprised by how many men come into see me for every condition, but now they are specifically coming to see me for age delay or anti-aging efforts. Men are the new women, and they want it all! They care as much about jowls, wrinkles, blemishes, and sagging skin.
“I treat a lot of people with adult acne. You might think that once the teenage years are over, it is gone forever, but bacteria, hormones, environment, and misuse of products can all contribute to acneic skin and blemishes at any and every age!”
“I can’t remember, but I always try to dress the part. Hair and makeup done to perfection for meetings and interviews. Always.”
“Due to confidentially reasons, I can’t say who they are, but I honestly get to talk to the most famous, coolest people in the world who sit on my table in the clinic. I have a handful of self-made billionaire clients, and I get to pick their brain at almost every session.”
“Truthfully, I do attend or follow the findings from dermatology conferences and follow the results of the summits for aesthetic medicine and the aesthetic trade publications, but the best resources are usually the technology companies putting out the latest and greatest ‘toys.’ I am very fortunate, having been a consultant and trainer for many of the best global companies, so I have an insider’s track to what is coming down the pipeline for the future. Very often they come to me to test and try their products before they go out to the wider market, so I have a chance to use the machinery and seeing the results firsthand. Having the access and keeping up on the global teams creating the technology and advances in lasers, ultrasound, and radio frequency, as well as the newest circumference reduction protocols and being first to market with them, is really the best way to keep ahead of the curve. Also, I check in on what is going in Korea as far as beauty.”
“Truthfully, my biggest regret is not opening my own place sooner. I spent so many years doing this work for other people as a trainer for big companies, educating doctors, technicians, and other nurses on the technical usages and best practices of the equipment instead of just providing that care for my own patients. But these things all happen for reasons. I was able to hone my skills and truly become the very best and develop and trademark specific techniques that are the cornerstones of my look, brand, and business today. Perhaps if I had not been able to take the time and focus to develop the skillset and techniques on the road, so to speak, I might not have achieved the level of artisanship and expertise I have today, which is why my look is so natural and Beauty Park is different and in demand.”
“1. Intelligence of project need and emotional intelligence to deal with not only the physical but psychological side of our business. It is a skillset that requires a specific bedside manner as well as an expertise.
“2. Common sense to be able to make judgment calls and decisions that are not always cut and dried. We are all unique, so each person has to be approached in a very different, specific way. Not a one-size-fits-all approach. My team needs to be able to think outside the box and creatively for each patient as a blank canvas to create their best results.
“3. Strong work ethic. At Nurse Jamie Beauty Park, we really need honesty and integrity and the ability to keep calm and carry on, at all times respecting privacy. We see some of the world’s most famous faces and bodies, so being confident, delivering the best service, and respecting privacy are paramount.
“4. An artisan’s eye for natural beauty. My approach is specific. People who want to work with me need to be able to see from the same pair of glasses and perspective I do. We are not trying to change features or faces to create significant differences, frozen or surprised looks, or anything unrecognizable. My goal is always to maintain, retain, and maximize the best features and results. We are using our skills to create a soft, natural, youthful look, so my team needs to philosophically understand the concept and physically take the same approach in their work.
“5. We are in the business of beauty and making people look and feel their best, so everyone should do their part to do the same. So wearing your best face, having confidence, and dressing the part count!”
“Here is where I am different. I love style and fashion, but I must be comfy able as I work very long days on my feet leaning over tables for 10 to 12 hours at a time. So I mostly wear flat shoes, and even more often tennis shoes, so I have to dress around my shoes. I feel awkward in very high heels; I like to be ready to move room to room and around the patient tables in a flash on the most steady and comfortable ground and with the best center of gravity. I am shooting for TV or interviewing in office a few times a week, so my most powerful look is usually getting my Nurse Jamie on, which is my best face. I feel most powerful when my skin represents my brand and business. So having my hair and makeup done of course is key.”
“In a word or two, nonstop. I am super focused on work. She might even say obsessive about it. But that’s okay; I own it. Other than my triplets and husband, my work is the most important thing in my day 24/7, 365 days a year.”
“Truthfully, I will inject someone! I really am amazing at filler. (Strange thing to say about myself, but after 20 years as a trainer, teacher, scholar, and master craftsman, I have earned it. I would put my work up against ANYONE in the industry, and I am not taking or looking for new clients, so I think I am entitled to say it.) Faces inspire me. I love seeing a face that I know I can make a difference for with my hands and that motivates me. Getting lost in the process and creating art and beauty through the process inspires me when I am feeling low. Even after over 20 years, I love it, and when I need to feel recharged or inspired or motivated, I can just go into the zone. My mind turns off everything else, and I do it in a version of autopilot, which is very hard for me to describe. It is not that I am not saying I do everyone the same way, because I don’t, but the process of assessing a face, dissecting what it needs, looking at the angles, curves, differences, and deficits that can be modified to create more balance somehow calms, relaxes, and refreshes me. I guess the results are so rewarding. Like an artist might see a landscape and be inspired to paint it.”
“Well, for me it is usually quitting a patient, and it has happened. If someone does not see themselves in the same format of a more natural approach to beauty and wants a truly artificial look or overdone look or won’t follow my recommendations and regiment, it is easy for me. People often want more and more or complain if I won’t give them what they want. I prefer to give them what I believe they need for great skin and their best version of themselves. Nothing more or less. I just lay it out there that we don’t see things the same way and there is someone out there who will provide the look and services they want, but it can’t be me, because my reputation is based on natural-looking enhancements and improvements. Period. If you don’t want what I can offer, you have to go somewhere else. Often after I quit them, they come back later with regrets. I do a good deal of revision work, sadly, where people have had too much or poorly done work that needs to be fixed.”
“I don’t think about food that much when I am working. I eat because I have to have energy and stamina on the job mostly. I don’t even know where most of my meals come from, but I love a green juice from Beaming or the Cucumber protein shake, so I don’t have to take time away from the patient or sit down anywhere I can sip as I go between patients and rooms in the clinic. And there is a great service called Custom Creations LA that my assistant found. It delivers healthy bars, salads, and meals three to four days a week that are efficient, healthy, and focus on skin-centric ingredients while keeping out the major agers like salt, sugar, and dairy, which are key for me.”
“Generally, there are two things. More is not more is the golden rule. From patients to entry-level or peers, it is not one-size-fits-all. Overfilling, improper techniques, and giving the patient what they want, not what they need are all issues. We are experts and know what is better. Just because they ask for a specific treatment, laser, or filler in a specific place does not mean it is what they should have done.
“But the second rule is you do have to listen to what they are saying, what they are concerned about, and what their goals are for their skin. Understanding it and finding the balance from the psychological and physical perspective is paramount. Determining what is actually bothering them and why, and offering the best ways to properly address it topically and with treatments, is the goal. Not just to give a patient what they read about in a magazine or ask for because a friend did it. Snowflakes are all different; no two are the same. And no two skin cells or conditions are the same either.”
“This was too hard to decide, but I chose…
“@RosieHW: Her beauty inspires me.
“@PatrickTa: His makeup looks are breathtaking!
“@WellandGoodNYC, to remind me to stay good to myself and for tips for me and my family.
“@TheFatJewish, for the laughs and irony of it all.
“@VictoriaBeckham keeps me focused because she is a strong woman who has a great brand and a great family who manages to keep it all together.
“(I changed my answer on this twice. I can’t pick my favorites!)”
“Cuddles, hugs, laughs, and tickles with my triplets always give me energy and happiness to start and end my day. That is one thing I cannot do without. It keeps me going strong all day long until the next.
“Deep breathing for a few minutes each morning to get myself centered and focused using breathing techniques. My mind is going all day long nonstop, so just taking a few moments to breathe and just key in on the breath and the body being one before I start each crazy day helps me to face the day ahead.
“I love the view from my house up on the bluffs in the Palisades, which has been shot for TV, film, photo shoots, and more because it really is special and quite beautiful. Sitting outside looking out over the view or taking a shower in our glass shower overlooking the yard and horizon is a great morning ritual to just appreciate the beauty of our surroundings and be thankful to be here living and working in Los Angeles every single day.
“At night, taking off my makeup. I can’t go to bed with my makeup on. Period. Ever. I practice what I preach. And I use my ACELLerator ($220) for 10 minutes each night on both sides of my face while I sit in bed. I know I have done something for myself that I expect my patients to do as well. That way I can give them my best face, and tell them it is what I do and mean it!”
“To trust my instincts and gifts and just go for it! So far they have been right. I have a very good gut that has guided me through my career, business, and brand, and things have happened the way they should. Sure, I have no one but myself to blame for any mistakes I have made along the way, but I am also the one solely responsible for my successes, which have far outweighed any mistakes. And that feels great.”
“New products and new lasers, always exciting. The best part is that the better the technology, the more we can push people away from feeling that they need to go under the knife to look younger and feel better and more confident. The adipose fat-reduction heat technologies like SculpSure are amazing, and we are leading the charge with patient care for that, along with the newest lasers for acne and skin tightening. These are minimally invasive, have very little or no downtime, and offer great results.
“I am also developing a lip kit for exfoliation, circulation, cellular turnover, and conditioning that I am excited about, and my ‘next gen’ Beauty Bear, which will be made from memory foam for the best sleep yet! I am always working on new products and investigating new raw ingredients, so there will be more on the horizon for 2017, too.”
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Who do you look up to in the beauty world?